Connecting TikTok Ads on Oviond

Steps to assist you in connecting TikTok Ads on Oviond, including permissions, limitations, reconnecting, and possible error messages.

Michelle McMahon avatar
Written by Michelle McMahon
Updated over a week ago

This article will help you understand how to connect and use TikTok Ads on Oviond.

TikTok Ads Permissions

In order to pull your TikTok Ads data into Oviond, you need to have the login credentials for the TikTok account. You will use your email address, or username as well as a password to connect.

Connecting TikTok Ads To Oviond

In order to connect your TikTok Ads account to Oviond, you will need your TikTok username and password.

Steps to follow to connect TikTok Ads as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect TikTok Ads to.

  2. Click on TikTok Ads.

  3. An authentication pop-up will appear (The first authenticated account will automatically be called "Default TikTok Ads Account") and you can change this here.

  4. You will also see the option to log by email or phone.

  5. When logging in by email, enter your email address and password and click Log In.

  6. When logging in by phone, enter your phone number and password.

  7. Follow the verification process, for example, you may be asked to "select two objects that are the same shape" .

  8. Enter the verification code that will be sent to the email address (or phone number), click Log in.

  9. A window will open requesting that you confirm access, click Confirm.

  10. A second verification code will be requested and sent to the email address (or phone number), enter code and click Verify.

  11. Choose Default TikTok Ads in the integration connection pop-up on the right, click Next.

  12. Choose the TikTok Ads account, click Save.

Limitations With TikTok Ads On Oviond

In order to pull your TikTok Ads data into Oviond, you need to have the login credentials for the TikTok account.

Reconnecting TikTok Ads To Oviond

If you get this error message on your report "Data not found for TikTok Ads! Click here to connect or refresh." that looks like this:

Please follow these steps:

  1. Click on the refresh button next to the date selector in the project.

    if the widgets still don't load data

  2. Go to the Integration page for the client or click on connect in the widget and make sure you have connected the correct TikTok Ads account.

    if the widgets still don't load data

  3. Go to Manage Integrations and refresh the token for the authenticated account you connected to the client.

If you have followed these steps and are still experiencing issues with TikTok Ads on Oviond, please contact support.

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