All Collections
Integration Partners
Connecting on Oviond
Connecting on Oviond

Steps to assist you in connecting on Oviond, including permissions, limitations, reconnecting, and possible error messages.

Michelle McMahon avatar
Written by Michelle McMahon
Updated over a week ago

This article will help you understand how to connect and use on Oviond. Permissions

In order to pull your data through to Oviond, you need to have the login credentials for the account as well as an API Master Key. You are able to create a Master API key in your account by following these steps:

  1. Log into your account.

  2. Click on the icon in the top right of your screen.

  3. Click API.

  4. Copy the Master Key.


In order to connect your account to Oviond, you will need a Master API key.

Steps to follow to connect as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect to.

  2. Click on

  3. An authentication pop-up will appear (The first authenticated account will automatically be called "Default Account") and you can change this here.

  4. Paste the API Key then click Next.

  5. Select Default Account then click Next.

  6. Choose the account to connect to.

  7. Click Save.

Limitations With On Oviond

You will need to have the login credentials to the account in order to obtain the API needed to connect as an integration on Oviond.

Reconnecting To Oviond

If you get this error message on your report "Data not found for! Click here to connect or refresh." that looks like this:

Please follow these steps:

  1. Click on the refresh button next to the date selector in the project.

    if the widgets still don't load data

  2. Go to the Integration page for the client or click on connect in the widget and make sure you have connected the correct account.

    if the widgets still don't load data

  3. Go to Manage Integrations and refresh the token for the authenticated account you connected to the client.

If you have followed these steps and are still experiencing issues with on Oviond, please contact support.

Did this answer your question?