All Collections
Integration Partners
Connecting WooCommerce On Oviond
Connecting WooCommerce On Oviond

Steps to assist you in connecting WooCommerce on Oviond, including permissions, limitations, reconnecting, and possible error messages.

Michelle McMahon avatar
Written by Michelle McMahon
Updated over a week ago

This article will help you understand how to connect and use WooCommerce

on Oviond.

WooCommerce Permissions

Your permissions on WordPress will determine the access you have to connect and retrieve data from WooCommerce. Therefore, you will first need login credentials to the WordPress account in order to get the Shop URL, Consumer key, and Secret key for WooCommerce to connect it as an integration on Oviond. You need a role as an Admin or Super Admin to get this data.

When creating the API key, make sure the Permissions are set to Read/Write. Here are a few steps on how to do this when using the WooCommerce plugin on WordPress:

  1. Login to your WordPress account.

  2. Select the tab named WooCommerce in the navigation bar on the left.

  3. Click Settings.

  4. Click Advanced.

  5. Click REST API.

  6. Click Add key.

  7. Fill in the Description field, choose a user and select Read/Write Permissions.

  8. Click Generate API key.

Note: Make sure to copy your new keys now as the secret key will be hidden once you leave this page.

Connecting WooCommerce To Oviond

To connect a WooCommerce account to Oviond you will need to generate an API key. A Shop URL, Consumer key, and Secret key are needed in order to connect WooCommerce to Oviond.

Steps to follow to connect WooCommerce as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect WooCommerce to.

  2. Click on WooCommerce.

  3. Fill in the Shop URL, Consumer key, and Secret key.

  4. Click Save.

  5. Choose Default WooCommerce Account and click Save. The first authenticated account will automatically be called "Default WooCommerce Account") and you can change this here.

Limitations With WooCommerce On Oviond

On WordPress, you need a role as an Admin or Super Admin and on WooCommerce,

You need to have you need access to the API key with Read/Write permissions.

WordPress REST API

If using WooCommerce as a plugin through WordPress, you need to ensure that the WordPress REST API is enabled

Requirements on WooCommerce:

To use the latest version of the REST API you must be using:

  • WooCommerce 3.5+.

  • WordPress 4.4+.

  • Pretty permalinks in Settings > Permalinks so that the custom endpoints are supported. Default permalinks will not work.

  • You may access the API over either HTTP or HTTPS, but HTTPS is recommended where possible.

If you use ModSecurity and see 501 Method Not Implemented errors, see this issue for details.

Reconnecting WooCommerce To Oviond

If you get this error message on your report "Data not found for WooCommerce! Click here to connect or refresh." that looks like this:

Please follow these steps:

  1. Click on the refresh button next to the date selector in the project.

    if the widgets still don't load data

  2. Go to the Integration page for the client or click on connect in the widget and make sure you have connected the correct WooCommerce account.

    if the widgets still don't load data

  3. Go back to the Integration page for the client and click Add New to create a new authentication for WooCommerce. Make sure you are getting the Shop URL, Consumer key, and Secret key correct.

If you have followed these steps and are still experiencing issues with WooCommerce on Oviond, please contact support.

Did this answer your question?