Connecting a new integration can often be stressful. How do you know if your account is set up correctly when you're working with so many different platforms? Sometimes something as simple as a permission level can prevent you from connecting that integration to Oviond. In this article, we will be helping you understand how to get started with Sendinblue on Oviond.
Connecting Sendinblue To Oviond
To connect Sendinblue to Oviond you will need to generate an API key. Here is how to generate an API key on Sendinblue:
Once you have signed in to your Sendinblue account, select the menu bar on the top right corner of the screen.
Under the menu select SMTP & API.
Select the button Create A New API Key.
Name the API Key to help you identify what platform you have used the key on and press Generate.
Open Oviond and navigate to the client you want to connect Sendinblue to.
Click on Sendinblue.
Enter a name for the authentication and click Next.
Paste the API Key into the empty field and click Next.
Select the Sendinblue account you would like to connect to, and click Save.
Reconnecting Sendinblue To Oviond
Working with APIs means that sometimes your integrations will need to be refreshed for security reasons. There are two error messages to look out for that can indicate that the integration needs to be refreshed: Error: You Have Encountered An Unknown Error or Error: Missing Or Incorrect Authentication Credentials.
If you refresh your dashboard or your reports and you are prompted with the above error message, you will need to refresh your integration.
To reconnect Sendinblue to Oviond, you will need to completely remove Sendinblue from your account.
In order to remove Sendinblue from your account, you will need to first disconnect the integration from each client. Learn more about disconnecting an integration.
Once you have removed your Sendinblue integration from all the connected clients, you will need to delete the integration from the Manage Integrations tab in the settings area. Learn more about deleting an integration.
After the integration has been completely removed from the account, return to your client project and reconnect the integration to the account. Learn more about adding an integration to an existing client.
Please note that our Sendinblue integration will only allow you to pull lifetime data and you will not be able to pull data by date.
If you are still not able to connect your Sendinblue account to Oviond once you have tried the above, please contact support.