Connecting Mailchimp On Oviond

Steps to assist you in connecting Mailchimp on Oviond, including permissions, limitations, reconnecting, and possible error messages.

Michelle McMahon avatar
Written by Michelle McMahon
Updated over a week ago

This article will help you understand how to connect and use Mailchimp on Oviond.

Mailchimp Permissions

There are no user permissions in Mailchimp but you will need login credentials to the Mailchimp account in order to connect it as an integration on Oviond.

Connecting Mailchimp To Oviond

To connect your Mailchimp account to Oviond, all you will need is your Mailchimp login credentials (Username and Password).

Steps to follow to connect Mailchimp as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect Mailchimp to.

  2. Click Mailchimp.

  3. An authentication pop-up will appear (The first authenticated account will automatically be called "Default Mailchimp Account") and you can change this here.

  4. Enter your Mailchimp Username and Password into the authentication pop-up and follow the rest of the prompts.

  5. Choose Default Mailchimp Account in the integration connection pop-up on the right, and click Next.

  6. Choose a Mailchimp account, and click Save.

Limitations With Mailchimp on Oviond

You are only able to pull Lifetime data for Mailchimp on Oviond.

Reconnecting Mailchimp To Oviond

If you get this error message on your report "Data not found for Mailchimp! Click here to connect or refresh." that looks like this:

Please follow these steps:

  1. Click on the refresh button next to the date selector in the project.

    if the widgets still don't load data

  2. Go to the Integration page for the client or click on connect in the widget and make sure you have connected the correct Mailchimp account.

    if the widgets still don't load data

  3. Go to Manage Integrations and refresh the token for the authenticated account you connected to the client.

If you have followed these steps and are still experiencing issues with Mailchimp on Oviond, please contact support.


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