Connecting a new integration can often be stressful. How do you know if your account is set up correctly when you're working with so many different platforms? Sometimes something as simple as a permission level can prevent you from connecting that integration to Oviond. In this article, we will be helping you understand how to get started with ActiveCampaign on Oviond.

Connecting ActiveCampaign To Oviond

To connect ActiveCampaign to Oviond you will need an API key as well as an API URL.

Here is how you can find your API key and API URL on ActiveCampaign:

  1. Once you have logged into your ActiveCampaign account, navigate to Settings.

  2. Under the menu on the left-hand side, select Developer.

  3. Copy the API URL and API Key.

  4. Open Oviond and navigate to the client you want to connect ActiveCampaign to.

  5. Click on ActiveCampaign.

  6. Enter a name for the authentication and click Next.

  7. Paste the API URL and API Key in the required fields and click Save.

Reconnecting ActiveCampaign To Oviond

Working with APIs means that sometimes your integrations will need to be refreshed for security reasons. There are two error messages to look out for that can indicate that the integration needs to be refreshed: Error: You Have Encountered An Unknown Error or Error: Missing Or Incorrect Authentication Credentials.

If you refresh your dashboard or your reports and you are prompted with the above error message, you will need to refresh your integration.

Here is how you can refresh your ActiveCampaign integration:

  1. Click the ActiveCampaign integration.

  2. Click the three vertical dots located on the top right corner of the pop-out banner, and under the menu select Add Account.

  3. Enter a name for the authentication and click Next.

  4. Paste the API URL and API Key in the required fields and click Save.

ActiveCampaign Limitations

Please note that our ActiveCampaign integration will only allow you to pull lifetime data and you will not be able to pull data by date.

If you are still not able to connect your ActiveCampaign account to Oviond once you have tried the above, please contact support.

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