Connecting a new integration can often be stressful. How do you know if your account is set up correctly when you're working with so many different platforms? Sometimes something as simple as a permission level can prevent you from connecting that integration to Oviond. In this article, we will be helping you understand how to get started with Google Analytics UA on Oviond.

Google Analytics UA Permissions

In order to pull your Google Analytics UA data into Oviond you will need “Manage Users” access level in the User Permission section of the Property you are connecting to your client project on Oviond. You are able to check the User Permission access your email has been granted by following these steps:

  1. Go into the correct View of the Property you are trying to connect to Oviond.

  2. Click in Admin.

  3. Click on Account User Management/Property User Management.

  4. Click on your name in the list of users that have permission to the account.

  5. Ensure that “Manage Users” is selected.

  6. Click on Save.

Connecting Google Analytics UA To Oviond

In order to connect your Google Analytics UA account to Oviond, you will need the email address and password for the Google account that the Google Analytics UA is associated with. You will only need to authenticate this email once on Oviond and then you will be able to connect to any Google Analytics UA account that is associated with that email address.

Steps to follow to connect Google Analytics UA as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect Google Analytics UA to.

  2. Click on Google Analytics UA.

  3. Enter a name for the authentication and click Next.

  4. An authentication pop-up will appear. Click the Google Account you wish to connect and then click Allow.

  5. Click the Google Analytics UA account you wish to connect and click Save.

Limitations With Google Analytics UA On Oviond

You will need to be added with the “Manage Users” access level in the User Permissions section of the Account or Property that the Google Analytics UA account belongs to in order to connect the integration to Oviond.

Reconnecting Google Analytics UA To Oviond

Working with APIs means that sometimes your integrations will need to be refreshed for security reasons. There are two error messages to look out for that can indicate that the integration needs to be refreshed: Error: You Have Encountered An Unknown Error or Error: Missing Or Incorrect Authentication Credentials.

If you refresh your dashboard or your report and you are prompted with one of the above error messages, you may need to refresh your integration. Learn more about how to refresh your integration token.

There is an error that could pop up in your widget when you change or update the date range that reads “Temporary issue due to downtime or throttling. Wait and retry operation”. This is due to the data on the widgets not being able to update quickly enough in the amount of time it took for the dashboard or report to refresh. The widgets would have tried to refresh on their own a few times before this error is presented but if this error message does appear, please allow 2 minutes and then try to refresh the dashboard or report again.

If you have followed these steps and are still experiencing issues with Google Analytics UA on Oviond, please contact support.

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