Connecting PayPal On Oviond

Steps to assist you in connecting and using PayPal, including permissions, limitations, reconnecting & possible error messages.

Michelle McMahon avatar
Written by Michelle McMahon
Updated over a week ago

This article will help you understand how to connect and use PayPal on Oviond.

PayPal Permissions

Connecting your PayPal account to Oviond requires you to have a Client ID and a Secret Key.

To access the Client ID and Secret Key on PayPal, follow these steps:

  1. From the home page of your PayPal account, click on the profile icon on the top right of the page and click Dashboard.

  2. Select My Apps and Credentials from the menu on the left.

  3. On this page, click Live.

  4. Select Create App.

  5. Name the App to help you identify what platform you have used the Client ID and Secret Key in and click Create App.

  6. Under the section Live App Settings, tick the option Transaction Search and click Save.

Connecting PayPal To Oviond

Use the Client ID and a Secret Key to connect your PayPal account on Oviond.

Steps to follow to connect PayPal as an integration on Oviond:

  1. Open Oviond and navigate to the client you wish to connect PayPal to.

  2. Click PayPal.

  3. An integration connection pop-up will appear on the right (The first authenticated account will automatically be called "Default PayPal Account"), and you can change this here.

  4. Paste the Client ID and Secret Key into the fields.

  5. Once you are done, click Save.

Limitations With PayPal On Oviond

You will need to copy the Client ID and Secret Key from the Live section the My Apps & credentials section, a Sandbox API won't work. You need to ensure that you have selected Transaction Search in the App Feature Options in order for the data to pull through in Oviond.

Reconnecting PayPal To Oviond

If you get this error message on your report "Data not found for PayPal! Click here to connect or refresh."

Please follow these steps:

  1. Click on the refresh button next to the date selector in the project.

    if the widgets still don't load data

  2. Go to the Integration page for the client or click on connect in the widget and make sure you have connected the correct PayPal account. If not, you can remove the connected account and click Add New to add a new Client ID Secret Key (make sure the Client ID and Secret Key are from a Live API and not a Sandbox API).

    If you have followed these steps and are still experiencing issues with PayPal on Oviond, please contact support.

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