Introduction

Connecting Campaign Monitor to Oviond enables you to integrate your email marketing data seamlessly. This guide covers the permissions required, the connection process, limitations, and how to handle potential errors.

Prerequisites

• Ensure you have an Oviond account and administrative access.

• You need full access to the Campaign Monitor account you are connecting.

Step-by-Step Instructions

1. Verify Campaign Monitor Permissions

   • Log into your Campaign Monitor account.

   • Click the drop-down arrow on your account icon at the top right of the screen and select Manage Team.

   • Ensure you have full access, indicated by the tag "has full access" next to the team member's name.

   

   2. Generate an API Key

   • Log into your Campaign Monitor account.

   • Click the drop-down arrow on your account icon at the top right of the screen and select account settings.

   • Click 'API keys'.

   • If you have not yet generated an API key, click 'Generate API key'.

   • Once the API key has been created, click 'Show API key' and copy it.

3. Connect Campaign Monitor to Oviond

• Open Oviond and navigate to the client you wish to connect Campaign Monitor to.

• Select Project or Start a New Project

  • Select the project you want to work on or start a new project.

  • If starting a new project, it will automatically open in the Workspace Editor.

• Access the Project Workspace Editor

  • Click 'Edit' to access the Project Workspace Editor if you are working on an existing project.

• In the action sidebar menu on the right, select Data Sources.

• Select Campaign Monitor.

• Create a profile and name it to help identify this integration.

• Add the API Key and click 'Next'.

• Choose Default Campaign Monitor Account (you can change the name of the authentication here at a later stage).

• Choose the account you want to connect to.

• Click 'Save'.

Additional Information

Limitations With Campaign Monitor on Oviond

• Full access to the Campaign Monitor account is needed to obtain the API key for connection.

• Data for Campaign Monitor is shown by Campaign and not by date. The API does not offer data over time.

Reconnecting Campaign Monitor to Oviond

If you get this error message on your report:

1. Click on the refresh button in the widget or next to the date selector in the project.

   if the widgets still don't load data

2. Click on 'Connect' in the widget and make sure you have connected the correct Campaign Monitor account. You will need to add a new authenticated account and make sure you have used the correct API key.

If you have followed these steps and are still experiencing issues with Campaign Monitor on Oviond, please contact support.

Summary

By following these steps, you can successfully connect Campaign Monitor to Oviond, allowing for seamless email marketing data integration and effective campaign management.

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