Connecting a new integration can often be stressful. How do you know if your account is set up correctly when you're working with so many different platforms? Sometimes something as simple as a permission level can prevent you from connecting that integration to Oviond. In this article, we will be helping you understand how to get started with WordPress on Oviond.

WordPress Permissions

This integration is only for wordpress.com websites, wordpress.org websites are not supported by the API being used for this integration.

Self-hosted websites or websites hosted on a third-party hosting platform separate from WordPress will require Jetpack to be installed as a plugin on your WordPress website in order to pull data into Oviond.

You will need to have access as a user to the backend of the website in order to have permission to connect WordPress to Oviond.

Connecting WordPress To Oviond

In order to connect your WordPress website to Oviond correctly, you need to know the login details for the WordPress website, including the username and password associated with the website.

Let’s take a closer look at how to integrate WordPress on Oviond :

  1. Open Oviond and navigate to the client you want to connect WordPress to.

  2. Click on WordPress.

  3. Enter a name for the authentication and click Next.

  4. A pop-up authentication window will appear. Type in your email address and password for the WordPress website and then select Continue.

  5. Click Approve in order to authorize access for Oviond to pull data from to your WordPress website.

  6. Click the WordPress account you would like to connect and then click Save.

Date Ranges With WordPress On Oviond

Please note that the WordPress integration will only allow you to pull lifetime data. In order to check this, please navigate to your integration dashboard where you will see a pre-build WordPress Dashboard showing you lifetime data for the WordPress website you have connected to your client profile.

Reconnecting WordPress To Oviond

Working with APIs means that sometimes your integrations will need to be refreshed for security reasons. There are two error messages to look out for that can indicate that the integration needs to be refreshed: Error: You Have Encountered An Unknown Error or Error: Missing Or Incorrect Authentication Credentials.

If you refresh your dashboard or your reports and you are prompted with the above error message, you will need to refresh your integration.

If you have followed these steps and are still not able to come right, please contact support.

Did this answer your question?