Connecting a new integration can often be stressful. How do you know if your account is set up correctly when you're working with so many different platforms? Sometimes something as simple as a permission level can prevent you from connecting that integration to Oviond. In this article, we will be helping you understand how to get started with Campaign Monitor on Oviond.

Campaign Monitor Permissions

Before connecting your Campaign Monitor account to Oviond, please ensure you have full access to the account you are looking to connect to.

If you have not been added with full access to the account, please contact the relevant person and request this access. Here is how you can check your current permission to the account:

  1. Log into your Campaign Monitor account.

  2. Click the drop-down arrow on your account icon at the top right of the screen, and select Manage Team.

  3. If you have full access, you will see the tag has full access next to the team member name.

Here is how you can give a user permission to access your account to connect to Oviond:

  1. Log into your Campaign Monitor account.

  2. Click the drop-down arrow on your account icon at the top right of the screen, and select Manage Team.

  3. Click the name of the team member you wish to give access to, and untick Connecting Campaign Monitor To Oviond.

Connecting Campaign Monitor To Oviond

To connect your Campaign Monitor account to Oviond, you will need a Campaign Monitor API key. Here is how you can find your API key and connect Campaign Monitor to Oviond:

  1. Log into your Campaign Monitor account.

  2. Click the drop-down arrow on your account icon at the top right of the screen, and select Account settings.

  3. Click API keys.

  4. If you have not yet generated an API key click Generate API key.

  5. Once the API key has been created click Show API key and copy it.

  6. Open Oviond and click on the client you wish to add Campaign Monitor to.

  7. Click Campaign Monitor.

  8. An authentication pop-out will appear. Enter a name for the authentication and click Next.

  9. Paste your API Key into the field in the Oviond authentication pop-out.

  10. Select the Campaign Monitor account you would like to connect and click Save.

Reconnecting Campaign Monitor To Oviond

Working with APIs means that sometimes your integrations will need to be refreshed for security reasons. There are two error messages to look out for that can indicate that the integration needs to be refreshed: Error: You Have Encountered An Unknown Error or Error: Missing Or Incorrect Authentication Credentials.

If you refresh your dashboard or your reports and you are prompted with the above error message, you will need to refresh your integration. Learn more about how to refresh your integration token.

If you have any further questions or run into any issues, please feel free to contact support.

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